AI Visibility by Baltic Signs AI

Ask any AI where to stay. See if you're the answer.

Guests now ask ChatGPT, Gemini, Claude and Perplexity where to book. Watch it happen live — then track whether your hotels make the shortlist, who gets named instead, and whether the guest is sent to your site or an OTA.

ChatGPT
New chat
Search
Projects
Chats
ChatGPT DE09:12
+Ask anything
One question, four answers

Every engine writes its own shortlist. You're on some — and missing from others.

ChatGPT, Gemini, Claude and Perplexity draw on different data and answer in their own way. The same guest question can put you at #2 on one engine and leave you invisible on the next.

"best spa hotels in Riga's Old Town"
ChatGPTDE
1.Grand Central Rigabooking.com
2.Old Riga Palacebooking.com
3.Dome Boutique Hoteltripadvisor.com
You're not in this answer
GeminiGB
1.Grand Central Rigabooking.com
2.Old Riga Palaceexpedia.com
3.Harbour View Hotelbooking.com
You're not in this answer
ClaudeLV
1.Old Riga Palacebooking.com
2.Riverside Central Hotelriversidecentral.com
3.Dome Boutique Hotelexpedia.com
You're #2 in this answer
PerplexityFR
1.Grand Central Rigabooking.com
2.Dome Boutique Hoteltrip.com
3.Old Riga Palacebooking.com
You're not in this answer

Same hotel, same question, same week — in the answer on 1 engine out of 4. That's why one manual check tells you nothing.

What we measure

Every answer gets dissected three ways.

12
Claude
New chat
Search
Projects
Chats
romantic spa hotel in…
best spa hotels in R…
LV10:41
romantic spa hotel in Riga Old Town
For a romantic spa stay in the Old Town, these stand out:1
1.Old Riga Palacebooking.comHistoric building, candle-lit spa.
2.2Riverside Central Hotelriversidecentral.com3Rooftop views over the river, couples' rituals.
3.Dome Boutique Hotelexpedia.comQuiet, design-led, intimate.
4.Grand Central Rigabooking.comRooftop pool and city views.
5.Harbour View Hoteltripadvisor.comRiver views near the centre.
6.Old Town Hoteltrip.comMid-range, right in the old quarter.
Sourcesbooking.comtripadvisor.comliveriga.comriversidecentral.com4
+Ask anything
1

Are you named at all?

Visibility per query, per engine, per market — the share of checks where your hotel makes the answer. Miss the shortlist and there's no booking to win.

→ Visibility & core coverage
2

How high — and who's above you?

Your rank when shown, and which hotels the AI puts ahead of you. We track who appears instead of you and who appears alongside.

→ Rank & share of voice
3

Where does it send the guest?

The link in the answer decides who gets the money: your own site — a full-rate direct booking — or an OTA, with commission out the door.

→ Destination: direct vs OTA
4

What does the AI cite?

The sources feeding the answer — OTAs, review sites, or your own pages. If the engines never cite your site, the fix starts there.

→ Citations & sources
Evidence, not opinion

Not a score you have to trust — a screenshot of every answer.

Every check is a real question asked from a real guest's country, captured as a timestamped screenshot of the assistant's answer. You see exactly what the AI said, when, and where.

Captured ChatGPT answer screenshot — hotel not mentionedChatGPTDE
Riverside Central Hotel
"best spa hotels in Riga's Old Town"
Jul 14 · 09:12
not visible
Captured Claude answer screenshot — hotel recommended with a direct linkClaudeLV
Riverside Central Hotel
"romantic spa hotel in Riga Old Town"
Jul 12 · 10:41 · rank #2
shown
Captured Perplexity answer screenshot — booking link goes to an OTAPerplexityFR
Riverside Central Hotel
"book a spa hotel in Riga Old Town"
Jul 13 · 08:47 · rank #2
ota cited
Captured Gemini answer screenshot — hotel ranked lastGeminiGB
Riverside Central Hotel
"where to stay in central Riga"
Jul 13 · 17:05 · rank #5
outranked
Action Kit — one click. Every finding exported as a branded PDF, with one timestamped screenshot behind each item — ready to share with your team or agency. Action kit (PDF)
What's inside

Score, cause, fix — in one screen.

A dashboard built for a hotelier, not a data analyst: how visible you are, what's pulling it down, who's beating you, and what to do next.

Riverside Hotels Group Live30d
Visibility healthi
64
What's lowering it
Core invisibility−16 pts
Low Share of Voice−8 pts
Weak rank−6 pts
Engine gaps−4 pts
OTA destination−2 pts
Share of Voice · monthlyi
31%
Your share of all hotel recommendations across your query set — the rest goes to competitors.
€ at risk is an estimate, not an exact figure — only as accurate as each hotel's assumptions.
Core visibility
58%
core queries where you're shown
Avg rank when shown
#3.4
lower is better
Engine coverage
3 of 4
engines where shown
Not shown
42%
550 of 1,310 checks
1,310 checks · 4 engines · 24 core queries · confidence: high 97% · 7 hotels · 6 markets
Top actionsranked by impact — what to fix firstView activity →
Riverside Central Hotel dropped out of ChatGPT for "spa hotels in Riga"
DE · visibility lost · confirmed by ≥2 checks
View activity
Grand Central Riga recommended instead of Riverside Central Hotel in 3 of 4 engines
in 42 checks · DE · FR · PL · LV · trending up
EvidenceAction kit
Overview Live30d

Visibility over time

Core-query visibility · rolling avg
46%visible · avg rank #2.3 · 668 core checks · trailing 7-day window−5 pp vs prior 7d
100% 75% 50% 25% 0% Jul 6 Jul 8 Jul 10 Jul 12 Jul 14
Overview Live30d

Visibility by engine

% of checks where a hotel is shown
100% 75% 50% 25% 0% 55% 35% 37% 42% ChatGPT Perplexity Claude Gemini
Overview Live30d

AI citations & destination

What AI cites vs where it sends the guest
What AI cites
Other / editorial37%
OTA (Booking / Expedia…)30%
TripAdvisor / reviews19%
Hotel site (direct)11%
DMO / tourism3%
Where AI sendsi
ChatGPT
Perplexity
Claude
Gemini
0%50%100%
DirectOTAOther
Direct = the hotel's own site · OTA = Booking / Expedia / etc. · Other = search grounding, reviews, DMO.
Overview Live30d

Who outranks you

Top competitors by appearances
Grand Central Riga129 instead
Old Riga Palace77 instead
Dome Boutique Hotel77 instead
Park Esplanade Hotel76 instead
Bellevue Riverside75 instead
Schooner House Hotel64 instead
Three Bridges Hotel59 instead
Harbour View Hotel49 alongside
Old Town Hotel33 alongside
Grand Quill28 instead
Hotel Meridian24 alongside
Appears instead of youAppears alongside
Hotels Live30d
All hotelssorted by impact · click a row
HotelHealthShownAvg rankSoVStatus
Riverside Bay Hotel5345%#3.814%Not visible
Riverside Central Hotel5947%#3.423%OTA-cited
Harbour View Hotel6388%#2.831%OTA-cited
Old Town Hotel67100%#3.127%Outranked
Garden Court7199%#3.918%Outranked
Pier 9 Hotel7473%#2.925%OTA-cited
Lakeside Lodge5645%#4.112%Not visible
Meridian Plaza5888%#3.222%OTA-cited
Site AuditIncluded in Max

Most tools stop at a score. Site Audit hands your webmaster the fix.

It audits each hotel's website for AI citability — can the engines' crawlers find it, read it and trust it enough to cite it — and turns every gap into a fix plan your web agency can deploy the same week.

01 · Audit

Checked like a crawler

Monthly, automatic. Crawler access, structured data, answer-shaped content, entity signals — your site the way AI engines actually read it.

02 · Fix plan

Gaps become a checklist

Every finding is a P1–P3 item: what's broken, why it costs you citations, how to fix it — and the minutes it takes.

03 · Handoff

One ZIP, zero questions

The webmaster pack: a brief plus ready-to-paste files. Forward one email to your web agency.

04 · Proof

Fixes verify themselves

The next audit checks items off automatically, reopens anything that regresses — and your citation trend shows whether it worked.

Checklist

Every item re-verifies automatically at each audit — nothing to mark done by hand
6 of 12 done
P1Critical — do these first2 open
AI search crawlers blocked in robots.txt
15 min · domain-wide
OAI-SearchBot, Claude-SearchBot and PerplexityBot are disallowed — engines can’t cite what they can’t read. Training bots are a separate, optional choice.
How →Apply the copied diff to robots.txt in the site root (riversidecentral.com/robots.txt), save, and check the file opens in a browser.
Copy robots.txt diff
Hotel schema lost address & geo⚠ Regressed
30 min
Without address and geo, engines can’t match the page to “hotel near Riga” queries.
How →Paste the copied JSON-LD into a <script type="application/ld+json"> tag in the property page’s <head> — directly in the template or via Tag Manager.
Copy filled JSON-LD
P2Important2 open
P3Nice to have2 open
Done — verified automatically6 completed

Did the fixes work?

Citation rate from your visibility checks · one numbered marker per audit
30% 1 2 3 24% MarAprMayJunJul
1Apr 14 — AI search bots unblocked in robots.txt
2Jun 3 — Hotel schema: address & geo restored
3Jul 2 — llms.txt + FAQPage schema live5 fixes in this audit
Citation effects typically show 4–6 weeks after site changes — the blue line is the visibility data the tracker already collects, so the proof comes built in.
The webmaster pack Every fix as a ready-to-paste file — forward one email to your web agency, then the next audit verifies their work.
brief.pdf robots.txt.diff schema/hotel.jsonld llms.txt faq-drafts.md title-meta.txt
⬇ Webmaster pack .zip

Recommendations follow current best practices for AI search — they improve your odds of being cited, but how each engine ranks and answers stays outside anyone's control.

How we're different

A generic "visibility score" won't win you the booking.

Generic AI-visibility tools

A share-of-voice number
  • No OTA-vs-direct destination
  • No screenshot proof
  • Built for SaaS & ecommerce, not hotels

AI Visibility

Score + proof + the fix
  • Direct-vs-OTA on every answer
  • Timestamped screenshot of each check
  • 4 engines · 10 markets · neutral context
  • Site Audit turns gaps into a fix plan

Checking it yourself

One engine, once, no record
  • Your own logins skew the answer
  • No history, no trend, no proof
  • Can't watch every market daily
Pricing

One recovered booking a month covers it.

Every guest an AI sends to your own site instead of an OTA is a full-rate booking with zero commission. Priced per hotel, per month.

Monitor
essential coverage
69 /hotel/mo
See where you stand across the engines.
  • All 4 AI engines
  • Core high-intent queries
  • Timestamped screenshot evidence
  • 5 markets
  • 3-month history
  • 2 users · EU-hosted · GDPR-ready
Get started
Most popular
Pro
hotel groups
119 /hotel/mo
The full picture, with the fix.
  • Everything in Monitor
  • Full query set (70/20/10 mix)
  • Competitors & OTA-vs-direct
  • Action Kit (PDF)
  • 10 markets · 12-month history
  • 5 users + roles
Get started
Max
multi-property operators
179 /hotel/mo
Widest coverage, longest memory.
  • Everything in Pro
  • Site Audit — website fix plan for your webmaster
  • All 10 markets + custom
  • 24-month history & trends
  • Priority support
  • 10 users + roles
Get started

Annual billing −15%; from 10 hotels −10% — discounts stack. Pairs with Rate Radar as the Direct-Booking Defense Suite. Prices per hotel, per month, excl. VAT.

Provisional pricing during early access — final plans confirmed before onboarding.

FAQ

Good questions, answered.

The four that matter most for travel today — ChatGPT, Gemini, Claude and Perplexity. Each is checked independently, because they draw on different data and often give different answers.

No. SEO is about ranking blue links on a results page. This is about whether an AI names your hotel in its answer and where it sends the guest. Different signals, different playbook — and increasingly where the booking decision happens.

We don't rely on one snapshot. Each query is checked repeatedly from a neutral session in the guest's own country, captured as a screenshot, and rolled into a trend. You see the pattern over time — with the evidence behind every number.

When an assistant recommends you, it often includes a link. We classify where that link goes: Direct (your own site — a full-rate booking), OTA (Booking, Expedia — commission out the door), or Other. Being recommended but routed to an OTA is a hidden leak we surface.

No — that would only prove the AI has heard of you. We ask the way a real guest does: "best spa hotels in Riga," "family hotels in Tallinn with breakfast." A 70/20/10 mix of high-intent, competitive and broad queries tests whether you get recommended unprompted.

The fix side of the product. It audits each hotel's website for AI citability — whether AI crawlers can find, read and trust your site enough to cite it — and turns every gap into a prioritized fix plan for your webmaster, with ready-to-use files (robots.txt diff, structured data, llms.txt). After your team deploys, we re-audit and verify the fix automatically.

No. Give us your hotels and target markets and you're live in days — no PMS, no channel-manager integration, no work for your IT team.

EU-hosted and GDPR-ready, with each client's data isolated. The data we collect is public AI-assistant answers about hotels — not personal data. (Early-access terms apply.)

A note on honesty: our recommendations follow current best practices for AI search — they improve your odds of being cited, but how each engine ultimately ranks and answers stays outside anyone's control.

See how AI describes your hotels this week.

Tell us your hotels and target markets and we'll run a first read across all four engines — with the screenshots to prove it. Early access is open now.

ip@signs.lv